Tuesday, 30 April 2013
10B Big Q
Read Tour4.com case study on page 165 of the black books. Tour4.com offer a
service (as opposed to a 'good') and therefore good customer service is
extremely important for them. Describe two ways in which Tours4 offers a good
service to its customers.
Wednesday, 24 April 2013
10D BIG q
Read the Streetcar casestudy on page 160 of the black books. Why would a traditional car company struggle to hire out vehicles for just 30 minutes?
Tuesday, 23 April 2013
10b Big Q
Read the Streetcar casestudy on page 160 of the black books. Why would a
traditional car company struggle to hire out vehicles for just 30
minutes?
Wednesday, 17 April 2013
10d Big q
Read the SportStars casestudy on page 155. i) Describe the service that SportStars provides to schools. ii) Why did a gap in the market occur for this service?
Tuesday, 16 April 2013
10 b Big Q
Read the SportStars casestudy on page 155. i) Describe the service that
SportStars provides to schools. ii) Why did a gap in the market occur for this
service?
Wednesday, 13 March 2013
10D BIG Q
Read the Farmhouse Fare case study carefully on page 150. Why do you think
Helen chooses to make cakes by hand? What do you think the disadvantages of
making them this way are?
Tuesday, 12 March 2013
10b BIG Q
Read the Farmhouse Fare case study carefully on page 150. Why do you think
Helen chooses to make cakes by hand? What do you think the disadvantages of
making them this way are?
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